Applying for Academic Identity Card is open available to all students. However, Academic Identity Cards shall be also valid as a Special Fare, giving access to the discounts provided for by applicable law, only in the following cases of University students, namely:
(a) full-time undergraduate students, who are not already holders of a university degree, for as many years as required to obtain a degree in accordance with the indicative programme of studies, accrued by two (2) years.
(b) part-time undergraduate students, who are not already holders of a university degree, for double the years required to obtain a degree in accordance with the indicative programme of studies.
(c) postgraduate students, who are not already holders of a postgraduate degree, for as many years as set out in the indicative programme of such second cycle of studies.
(d) doctoral students, who are not already holders of a doctoral degree for four (4) five (5) years as from the date of their registration.
ε) (e) students coming from Member States of the European Union or third countries studying in a Greek University within the framework of the Erasmus mobility programme of the European Union for as long as they pursue their studies in the Greek University.
Should one cease to be a student for any reason, that would automatically result in the termination of the right to hold an Academic Identity Card, which in this case, should be returned to the Secretariat of the pertinent Department.
Is there an age limit to the right to acquire an Academic Identity Card?
No, eligible students can apply for the acquisition of the Academic Identity Card regardless of age.
I am an undergraduate student,how shall I enter into the system?
Undergraduate students can sign into their account by using the credentials (username, password) they have received from their Institution in order to have access to Eudoxus and the other available online services.
6. I am a postgraduate / doctoral student, which password should I choose?
For your safety, we recommend that you choose a combination of letters, numbers or symbols to create a unique password which is not related to your personal information. Or, choose a random word or phrase and enter words and numbers in the beginning, in the middle, and at the end to make it even harder for anyone to guess (for example, "m1awra1ap3tal0uda"). Using simple words or phrases such as "password" or "letmein", key sequences such as "qwerty" or "qazwsx" or character sequences such as "abcd1234" make it easier for someone to decrypt your password. Moreover, if you log into the system from a public computer, make sure you always click the "Disconnect" tab on the top right of the computer screen when exiting.
What can I do if I lose my credentials / have trouble logging into the system as an undergraduate student?
For any issues relevant to your accessing the student’s application for the Academic Identity Card (Username/Password) you should contact the Department's Secretariat or your Institution‘s Network Center.
I am a postgraduate / doctoral student and I have not received the SMS for the authentication / verification of my account. What can I do?
If you have not received the SMS with the 8-digit certification code (e.g, . e.g. because you filled in the wrong mobile number or accidentally deleted the message), you may proceed to the Student Information tab enter again your mobile phone number and click consecutively on the "Update User Information" and "Resend Certification SMS" tabs.
I am a postgraduate / doctoral student and I do not remember the username I have declared. What can I do?
You should call the Users Help Desk at 215 215 7855.
I am a postgraduate / doctoral student and I do not remember the password to sign into my account. How can I recover it?
You should go to the Homepage and select option “Password Reminder”. You need to enter the e-mail address that you had declared and certified upon your registration. Your new password will be sent to this email address.
Which address should I fill in as my permanent residence address?
You should fill in your permanent residence address (if they are residents in Greece) and not the temporary address where you are staying during your studies.
If your permanent residence is abroad, you should fill in the temporary address where you are staying during your studies.
What restrictions is the photo, I shall upload, subject to?
The photo should meet the following requirements:
The type of photo must be: jpg, .jpeg or .png
The size of the photo should not exceed 1MB
It should be recent, in colour, taken on a neutral background and clearly depict the face of the beneficiary student only.
I finalized my application but then I realized there were some errors. What can I do?
You should contact your Department's Secretariat and request that the status of your request is assigned as "Needs to be edited by the student".
I have completed the online application submission process. When will I receive the Academic Identity Card?
You should wait for your application to be reviewed by your department's Secretariat and to receive final approval. You will be notified by sms or e-mail or through your personal account on the information system for the exact date of arrival of your Academic Identity Card at the selected delivery point.
Where shall I pick up the Academic Identity Card from?
The Academic Identity Card shall be picked up at the specific delivery point, you will have selected among all available delivery points across the Territory, when submitting your application. To pick up the Academic Identity Card, you must present your identity card, indicate the unique reference number of your request as well as the 6-digit PIN code that you shall have received by sms and e-mail.
Can my Academic Identity Card be picked up by someone else besides myself?
In the event that the Academic Identity Card is picked up by a third person, such person shall have to present pertinent legal authorization (proxy).
How long will the Academic Identity Card remain at the delivery point after the date of issue?
The Academic Identity Card shall remain at the delivery point for six (6) months as from the day it was printed out and relevant notice was given to the student. If the beneficiary does not show up to pick up the Academic Identity Card within a period of six (6) months, his/her application shall be deemed void. If the student wishes to pick up the Academic Identity card after the end of the six month period, he/she shall have to submit a new application and follow the procedure from the beginning.
Shall I be charged for the acquisition of the Academic Identity Card?
No, Academic Identity card is granted free of charge. However, starting 1/11/2023, in case it is reissued due to loss, theft or destruction, the amount of € 3,10 (including VAT) must be paid upon the receipt of the replacement card.
What should I do in case of loss/theft of the Academic Identity Card?
You should contact the Secretariat of your Department by submitting the pertinent declaration of loss/theft that you have filed with the police and request the re-issuing of the Academic Identity Card. Upon approval of the re-issuing by the Secretariat, the procedure for the acquisition of the Academic Identity Card is resumed from the beginning.
When can I add my Academic ID to Gov.gr Wallet?
Once you receive your Academic ID from the distribution point, you can add it to the Gov.gr Wallet application.
Can I exclusively use the digital document of my Academic ID instead of the physical card?
The digital documents in the Gov.gr Wallet application are fully equivalent in validity to physical documents according to Article 80 of Law 4954/2022 and Government Gazette 1167/B/19.02.2024. Therefore, anyone authorized to inspect your physical documents can also inspect and verify the digital ones. The validity of the document is electronically verified as described
here.
My Academic ID has been canceled. What do I do in this case?
The digital document in Gov.gr Wallet is no longer valid, and its validity is not verified in case of digital inspection.
